Professional Summary
I began my career as a Customer Support Exec for a small but busy store in my hometown while I was pursuing my bachelors. Upon completing my bachelors I was hired by Amazon as a Risk Analyst where I continued to monitor transactions and implement AML policies. In the meanwhile I pursued a bootcamp for web development from Perpetual Education. Upon completing my bootcamp, I graduated in Business and Hospitality management diploma program from Canada.I am currently enrolled as an intern for the web developing department in API3.
Education
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PG diploma in Business &Hospitality Management
Conestoga college, Kitchener. ON
Jan 2023 - Apr 2024
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Educated on different business management styles across Canada.
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Learnt various accounting and financial techniques.
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Learnt organisational behaviour and work ethics practices.
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Web Development Bootcamp
Perpetual Education: Design for The Web
Oct 2019 - June 2018
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Learned key front-end technologies such as HTML, CSS, JavaScript, and React.
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Built responsive, interactive websites with a focus on user experience and accessibility.
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Completed hands-on projects simulating real-world web development scenarios.
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Bachelors in Commerce
Arunachal University of Studies
Mar 2015 - July 2018
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Played the position of Wide Receiver on the school football team from 2016 to 2018.
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Volunteered on a monthly basis to prepare meals at the local community food bank.
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Participated in the activism and protests in favour of the Andhra Pradesh Reorganization Act in 2014.
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Work
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Frontend Developer
API3
Dec 2022 - present
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Creating responsive and adaptive layouts for optimal viewing on various devices, ensuring cross-browser compatibility.
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Writing clean, modular, and scalable code to improve site speed and reduce loading times.
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Working closely with UX/UI designers to transform wireframes, prototypes, and designs into functional,interactive web pages.
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Integrating RESTful APIs and managing data exchange between frontend and backend services.
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Integrating RESTful APIs and managing data exchange between frontend and backend services.
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Using CSS preprocessors (like Sass or LESS) and frameworks (Bootstrap, Tailwind) to streamline styling and layout structure.
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Transaction risk investigator
Amazon India pvt ltd.
Nov 2020 - sep 2022
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Executed analysis of risks and identified risk mitigation strategies.
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Drafted 40 reports on company financial metrics to assess successes and account for deficiencies.
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Evaluated trends to understand competitive environments and assess current strategies.
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Integrating RESTful APIs and managing data exchange between frontend and backend services.
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Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
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Provided customer service and was involved in training 5 new team members each month.
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Customer Relations Executive
Karachi House, Telangana. Hyderabad
Jan 2017 - Oct 2020
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Generated, compiled and distributed reports of sales leads and up-sell opportunities.
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Managed customer service effectiveness by monitoring performance and assessing metrics.
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Utilized crisis management techniques to offer corrective solutions and maximize customer satisfaction.
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Integrating RESTful APIs and managing data exchange between frontend and backend services.
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Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment.
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Offered strong customer service skills, keeping customers satisfied and increasing sales by an average of 75% annually.
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Skills
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Technical Skills
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Frontend Development: HTML, CSS, JavaScript.
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JavaScript Frameworks: React.
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CSS Frameworks: Bootstrap, Tailwind.
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CSS Preprocessors: Sass, LESS
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API & Data Handling: RESTful API Integration (Front-end and back-end data exchange) Data Analysis Tools (Report drafting, financial report evaluation)
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UI/UX Collaboration: Wire framing and Prototyping Translating designs into functional, interactive web interfaces User Experience (UX) Focused Development.
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Version Control & Workflow: Git (Version control for collaborative development)
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Risk & Business Analysis: Risk Analysis and Mitigation Strategies (Financial report assessment,risk identification)Competitor Analysis and Business Strategy
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